Speaker: Maryann Waugh, Director, Content & Market Research, Zipari For the second year in a row, more than 400 Medicaid members were asked about their consumer experiences (CX) and digital consumer experiences with their health plans. Their responses were compared and contrasted with members of Medicare and commercial health plans, to identify similarities, differences, and […]

Speakers: Brad McIlwain, Sr. Director, Member & Service Products, Zipari Smita Purekar, Sr. Product Manager, Zipari About this Webinar: The health insurance market is competitive. Health insurance providers that want to succeed must attract and retain members and improve health outcomes, all while reducing unnecessary costs. And let’s face it – if members don’t engage, […]