Consumer Experience Technology
Built for Health Insurance

Give your plan a competitive advantage with a big lift in digital engagement and self-service, building strong relationships, empowering healthy actions, and running better operations – at a lower cost.

Zipari makes it all possible with one powerful CX platform built to make health insurance better for everyone.

CX Platform

Bigger, Better, Bolder Health Insurance CX

The right solutions make CX easy – and an expert partner makes it simple for you to get started quickly. We’ve used our industry expertise and technology know-how to create the first and only omnichannel enterprise platform built specifically for the health insurance industry, Zipari’s CX Platform. Break out of the one-size-fits-all box, break away from traditional consumer engagement strategies, and break through barriers to start converting goals to actions.

We aren’t just leaders in this space. We created it.

Trusted partners with nearly 200 health plan and TPA clients and 20+ products

The first and only CX platform built exclusively for the health insurance industry

Designed and built in partnership with leading payers, with detailed workflows ready to go

Easily configurable products and solutions that leverage the same platform and build on your existing tech investment

Solutions for payers of all sizes and markets that start proving value immediately

World-class technology powered by a powerful data layer that delivers unique insights

Unique Solutions for Complex Needs

We are passionately focused on making your job easier end-to-end, from selling plans to onboarding members, to customer service and closing care gaps. Zipari’s nimble, innovative solutions give you a competitive advantage with CX solutions for every consumer you’re serving – from plan shoppers and members, to brokers, employers and providers.

Comprehensive Sales Experience

Optimize sales performance, increase acquisition rates, accelerate conversion, and grow top-line revenue across all market segments with better broker relationships.
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Superior Member Experience

Drive personalized self-service engagement, improve satisfaction, empower better health outcomes, and get total visibility across every touchpoint.
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Collaborative Provider Experience

Strengthen your provider partnerships with technology that simplifies communications, automates key workflows, and helps them get paid quickly so they can focus on what they do best — delivering superior care.
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