

Zipari will be at AHIP National Conference on Medicare! Stop by our virtual booth and attend our session!
Conference Session: Medicare Members Sound Off: Omnichannel is the Key to Personalization
Speakers:
About this Session:
In a recent survey, 1,000 Medicare members were asked about their consumer experiences (CX) and digital consumer experiences with their health plans. Their responses were compared and contrasted with Medicare-payer responses, as well as members of Medicaid and commercial health plans. This session is designed to give payers current and market-specific insights into CX trends and is timely given the huge growth in Medicare eligibility and the digital acceleration of the recent pandemic.
Watch this conference session on-demand!