Zipari will be at AHIP National Conference on Health Policy and Government Health Programs! Stop by our virtual booth and attend our session!
Conference Session: Omnichannel Personalization to Drive Outcomes and Reduce Costs
Speakers:
About this Session:
A recent survey asked 1,500 Medicare and Medicaid members about their consumer experiences (CX) and digital consumer experiences with their health plans. Their responses were analyzed to identify significant themes within each population, and to determine how these differ from or align with commercial health plan members. This session gives health insurance providers current and market-specific insights into CX trends to help prioritize digital CX efforts most likely to drive positive outcomes.
