Hi, We’re Zipari

Zipari (n.) – a passionate group of experts and advocates creating transformative CX technology that makes health insurance better for everyone.

Hi, We’re Zipari

Zipari (n.) – a passionate group of experts and advocates creating transformative CX technology that makes health insurance better for everyone.

We Care About Improving Health Insurance

At Zipari, our mission is to create breakthrough digital consumer experiences that drive value for everyone in health insurance. This mission expanded in September 2024, when Zipari was acquired by mPulse, solidifying the combined company as the clear industry leader in CX healthcare technology.

Healthcare Expertise

Our unique approach to solving CX is informed by the decades of experience in health insurance and healthcare tech our team represents and our partnerships with more than 150 clients. We go beyond traditional engagement strategies and basic CRM technologies to create consumer experience solutions that break through barriers and capitalize on existing technology investments.

Healthcare Expertise

Our unique approach to solving CX is informed by the decades of experience in health insurance and healthcare tech our team represents and our partnerships with 200 clients. We go beyond traditional engagement strategies and basic CRM technologies to create consumer experience solutions that break through barriers and capitalize on existing technology investments.

Vertical Exclusivity

Zipari is the first and only CX platform built exclusively for health insurance. With an API-first strategy, our platform delivers a product suite of end-to-end CX solutions that enable the realization of value quickly and provide a solid path for scaling over time. We aren’t consumed or distracted by other industries because health insurance is our only focus.

Built-in Value

Our omni-channel solutions are purpose-driven and designed to work for clients on day one. The most common payer workflows are built in, including managing “next best action” recommendations based on pre-designed goal packaging, and intuitive digital experience that drives action. Powered by the Zipari CX Engine and CX Engagement Hub, we give clients unparalleled insights at every engagement touchpoint.

Built-in Value

Our omni-channel solutions are purpose-driven and designed to work for clients on day one. The most common payer workflows are built in, including managing “next best action” recommendations based on pre-designed goal packaging, and intuitive digital experience that drives action. Powered by the Zipari CX Engine and CX Engagement Hub, we give clients unparalleled insights at every engagement touchpoint.

Speed and Agility

We enable clients to tackle the entire experience at once, delivering multiple products simultaneously with a rapid implementation cycle that is designed to maximize value quickly. This means transforming consumer experiences in months, not years, with measurable and meaningful ROI.

We Are in this Together

We aren’t just here for you. We are here with you. Zipari is active in the most knowledgeable and influential organizations in health insurance to ensure we have a pulse on payer and TPA needs, consumer expectations, and industry trends.